Frequently Asked Questions
Everything you need to know about our grounding footwear and your shopping experience.
How does grounding footwear actually work?
Our footwear features a proprietary conductive carbon plug or copper rivet integrated into the sole. This allows electrons from the Earth to flow through the shoe and into your body, mimicking the experience of walking barefoot while providing protection and style.
Do I need to wear socks with these shoes?
For the best conductivity, we recommend going barefoot or using specialized silver-threaded grounding socks. Standard synthetic or thick cotton socks can act as insulators and may reduce the grounding effect.
What is your return policy for earthing shoes?
We offer a 30-day trial period. If you are not satisfied with the comfort or grounding performance of your shoes, you can return them for a full refund, provided they are in 'like-new' condition with original packaging.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those who wish to begin their grounding journey sooner.
Can I wear these shoes in wet or rainy conditions?
Yes, our footwear is designed for outdoor use. In fact, moisture and damp ground actually enhance the conductivity and the grounding connection between the sole and the Earth.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.